Technical Account Manager

3 weeks ago


Gateshead, Gateshead, United Kingdom NOV Full time

Sales Engineers play a vital role in driving business growth in the energy industry. As a Sales Engineer at NOV, you will be responsible for generating technically challenging proposals that meet the needs of both internal and external customers.

With a perfect blend of commercial and technical acumen, you will strive to create packages that generate additional business opportunities for NOV by offering tailored technical and commercially superior solutions to our customers.

This role requires strong communication and organisational skills to effectively manage multiple projects and ensure seamless delivery of proposals.

You will work closely with our Product Line Manager to ensure the successful implementation of sales strategies and maintain excellent customer relationships.

This role would be suited to a person with experience in a sales role within an engineering environment who is looking to drive business growth and hit targets.

Key Responsibilities:
  • Deliver detailed technical/commercial packages to customers, evaluating their requirements, accurately costing the scope of supply, and ensuring accurate quotations are produced which meet their needs and adhere to our commercial policies.
  • Manage high-value external customer accounts, act as point of contact to ensure excellent customer service, manage current relationships, and develop new ones.
  • Prioritise demand/workload to ensure deadlines are met.
  • Review of customer and industry specified technical specifications to ascertain acceptance or otherwise for each allocated project or enquiry.
  • Engage with customers to ensure the final product/package quoted meets their requirements.
  • Engage with internal/external supply chain to ensure the most competitive price and correct quality product is available.
  • Drive solutions and improvements in daily tasks.
  • Act as conduit of technical information between the sales team and internal departments when handover of information is required.
  • Carry out robust contract review including holding meetings when necessary to ensure key stakeholders are aware of requirements to prevent HSE, OTIF or quality being negatively impacted by lack of due diligence.
  • Support the Sales team in checking and/or approval of enquiry/new part creation.
  • Assist in solving customer related problems (pain) relating to design where it prevents further technical business development.

The estimated salary for this role is £65,000 - £85,000 per annum.

Requirements:
  • Experience in an engineering or manufacturing environment.
  • Working knowledge of design projects operating within multi-disciplinary teams.
  • Working knowledge within a manufacturing environment within the Energy Industry.
  • Experience within a similar position.
  • Experience within upstream oil and gas working on high pressure valves and fittings.
  • Experience in preparation of commercial/quotation packages.
  • Commercial awareness and experience working in a sales environment.
Benefits:
  • A competitive salary of £65,000 - £85,000 per annum.
  • 26 days holiday plus bank holidays.
  • Private Medical Insurance.
  • Employee Assistance Programme.
  • Pension plan.
  • Income protection.
  • Life Assurance.
  • Personal Accident.
  • Flexible benefits available for you and your family through salary sacrifice: Dental Insurance, Healthcare Cash Plan, Partner Life Assurance, Critical Illness, Retail Vouchers, Gym membership, Cycle to work, Travel Insurance.


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