Store Operations Manager

2 days ago


Middlesbrough, Middlesbrough, United Kingdom Barnardo's Full time

We are seeking a highly skilled and experienced Store Manager to join our team at Barnardo's. As a Store Manager, you will be responsible for managing the day-to-day operations of our Middlesbrough store, leading a team of colleagues to maximise store sales and profits. Your main objective will be to play a crucial role in raising funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.

Key Responsibilities:
  • Manage the day-to-day running of the Middlesbrough Store, leading a team of colleagues to maximise store sales and profits.
  • Implement promotions in the Store as directed by Head Office or your Area Business Manager.
  • Maintain a high standard of presentation, both in the windows and the interior of the Store.
  • Ensure there is adequate stock available on the shop floor, at all times, on all key lines.
  • Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
  • Actively recruit the correct/specified number of volunteers to deliver the store's objectives and KPIs.
  • Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
  • Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.
  • Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.

As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Barnardo's is a charity that believes in children – no matter who they are, what they have done or what they have been through. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.



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