German Speaking Customer Service Representative

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Commercial Full time
Join MTrec Commercial as a German Speaking Customer Service Administrator

We are seeking a highly skilled and motivated German speaking customer service administrator to join our team. As a customer service administrator, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:
  • Provide customer service to clients via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Work closely with internal teams to resolve customer issues
  • Meet and exceed customer satisfaction targets
  • Stay up-to-date with company policies and procedures
What We Offer:
  • A highly competitive basic salary
  • World-class training and development opportunities
  • Numerous staff social events throughout the year
  • 25 days holiday plus 8 bank holidays
  • Enhanced pension scheme
  • Company healthcare

We are looking for a candidate who is highly motivated, has excellent communication skills, and is able to work in a fast-paced environment. If you are a team player with a passion for customer service, we would love to hear from you.



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