Property Claims Handler Lead

1 day ago


Manchester, United Kingdom Exchange Street Claims ltd Full time

Are you a seasoned Buildings Case Manager looking for a new challenge? We are seeking an experienced professional to join our team at Exchange Street Claims ltd as a Property Claims Handler Lead.

About the Role:

This hybrid role involves managing repair works with our contractor network following insurance claim approvals. You will be responsible for appointing contractors, validating estimates and final accounts, ensuring SLA compliance, and escalating issues.

You will also communicate with stakeholders, conduct quality calls with policyholders, and suggest process improvements. If you have a background in insurance claims handling, technical building support, and appointment scheduling, we want to hear from you

We offer a competitive salary of £35,000 - £40,000 per annum, contributory pension, life assurance, 25 days holiday plus bank holidays, CSR volunteer days, and an extensive employee assistance program.



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