Sales Ledger Clerk Maternity Cover
2 weeks ago
Job Title: Sales Ledger Clerk Maternity Cover
Job Summary: We are seeking a highly skilled Sales Ledger Clerk to join our team on a maternity cover basis. The successful candidate will be responsible for providing support to the wider sales ledger team, including inputting sales invoices onto an automated system and dealing with customer queries.
Key Responsibilities:
- Process sales invoices accurately and efficiently, ensuring adherence to company policies and accounting standards.
- Generate and distribute customer invoices in a timely manner, including any necessary supporting documentation.
- Review sales orders and contracts to ensure accuracy and completeness of billing information.
- Maintain up-to-date records of customer accounts, including contact information, billing addresses, and payment terms.
- Reconcile sales ledger accounts on a regular basis, identifying and resolving any discrepancies or outstanding items.
- Follow up on overdue accounts receivable, contacting customers via phone or email to request payment and resolve payment issues.
- Record and allocate customer payments accurately in the accounting system, applying them to the appropriate invoices and accounts.
- Investigate and resolve customer inquiries and disputes related to invoices, payments, and account balances.
- Collaborate with the sales and customer service teams to address customer billing issues and ensure a positive customer experience.
- Prepare and distribute regular reports on sales ledger activity, highlighting key metrics and trends to management.
- Assist with month-end and year-end closing processes, including revenue recognition, accruals, and reconciliation of sales accounts.
Requirements:
- GCSEs in maths and English or equivalent required; additional education in accounting or finance preferred.
- Proven experience in a similar role with a strong understanding of sales ledger processes and procedures.
- Proficiency in using accounting software and Microsoft Excel for data entry, analysis, and reporting.
- Excellent numerical skills and attention to detail, with the ability to accurately process large volumes of transactions.
- Strong communication skills, both verbal and written, with the ability to interact professionally with customers and colleagues.
- Customer-focused attitude, with a commitment to delivering high-quality service and resolving customer issues promptly.
- Ability to work independently and as part of a team, managing multiple priorities and deadlines effectively.
- Strong problem-solving skills, with the ability to identify issues and propose solutions in a timely manner.
- Adaptability and willingness to learn new systems and processes as needed.
- Commitment to maintaining confidentiality and integrity in handling sensitive financial information.
About OCU:
OCU Group is a leading utility engineering contractor with a long successful track record in delivering customer-focused civil engineering solutions. We pride ourselves on empowering our employees and offering opportunities for them to take control of their own personal development and career progression in a supportive environment.
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