Client Services Representative
2 days ago
About the Role
We are seeking a highly skilled and motivated Client Services Advisor to join our team at Get Staffed Online Recruitment. As a Client Services Advisor, you will be responsible for providing exceptional customer service to our clients, working in a fast-paced and varied environment.
Main Responsibilities
- Deliver prompt, accurate, and thorough customer care, understanding each customer's needs and developing relationships.
- Take ownership and work to the highest levels of accuracy and attention to detail to ensure the safe processing of sensitive data.
- Work collaboratively with internal departments to address customer needs, striving to improve customer satisfaction.
Requirements
- No formal qualifications are required, but an NVQ Level 2 in Customer Services or Administration and an English GCSE A-C are desirable.
- Experience in an administrative or customer service role, including call handling, is essential.
- Knowledge of Outlook, Word, and Excel is essential, and knowledge of PowerPoint is desirable.
Core Skills & Behaviours
- Demonstrable administrative skills, including diary management and organisational skills.
- Excellent communication skills, with a professional telephone manner.
- Proficiency in Word, Excel, PowerPoint, and Outlook.
- Time planning and priority setting, with the ability to work alone or as part of a team.
How to Apply
If you are a motivated and customer-focused individual, please click apply to submit your application. You will be redirected to our client's careers website to complete your application.
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