Customer Service Representative

4 weeks ago


Haverfordwest, United Kingdom BT Group Full time

Working Hours: 20

Location: Haverfordwest

Salary: £12.34 p/h plus 20% on target commission

At BT Group, we're committed to creating an inclusive environment where everyone feels valued and respected. As a Retail Advisor, you'll be the face of our brand, building lasting relationships with customers and helping them find the right products and services.

Whether you're a curious person who enjoys asking questions and getting to know people, or someone with transferable skills from navigating challenging situations, we'll give you the training you need to succeed in this role.

You don't need specific experience to apply. We'll provide you with all the tools and support you need to excel in your career.

What's in it for you?

  • A great hourly rate of £12.34 p/h plus 20% on target commission
  • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
  • Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
  • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
  • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
  • Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want
  • Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts
  • Volunteering days, so you can give back to your local community
  • Optional Private Healthcare and Dental, to protect you and your family

On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career.



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