Technical Support Specialist

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Bowdon Associates Ltd Full time

Job Title: Technical Support Engineer

Location: Newcastle-Upon-Tyne

Salary: £45,000 - £50,000 + Company Car

The Client:

Our client is a leading manufacturer of HVAC products, renowned for their innovative solutions and commitment to excellence.

We are seeking a skilled Technical Support Engineer to join our team, supporting the growth of our business in the UK market.

The successful candidate will provide expert technical assistance to customers, ensuring seamless product performance and customer satisfaction.

Key Responsibilities:

  1. Provide technical support to customers via phone, email, and on-site visits.
  2. Collaborate with cross-functional teams to resolve complex technical issues.
  3. Develop and maintain technical documentation and knowledge base.
  4. Stay up-to-date with industry trends and product developments.

Requirements:

  • Strong technical knowledge of HVAC systems and products.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Relevant qualifications and experience in a technical support role.

About Us:

Bowdon Associates Ltd is a leading recruitment agency, specializing in technical and engineering roles. We are committed to delivering exceptional service and supporting our clients' growth strategies.



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