Excellence in Disaster Recovery Manager
5 days ago
Key Performance Indicators (KPIs):
The successful Restoration Operations Director will be measured against the following KPIs:
- Customer Satisfaction: Achieve a minimum customer satisfaction rating of 90%.
- Project Timeliness: Complete 90% of projects within the scheduled timeframe.
- Quality of Work: Maintain a quality rating of 95% or higher.
- Revenue Growth: Achieve a minimum revenue growth rate of 10% annually.
Requirements:
- Education: Bachelor's degree in Business Administration, Project Management, or related field.
- Experience: At least 5 years of experience in restoration operations, project management, or related field.
- Certifications: IICRC certifications preferred but not required.
- Physical Demands: Valid driver's license and ability to lift a minimum of 50 pounds regularly, up to 100 pounds with assistance.
Salary Range:
$70,000 - $100,000 per year, depending on experience.
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