Global Learning Operations Manager
1 week ago
Niit Limited delivers managed training services to meet customer needs. With a global presence in over 40 countries, we provide scalable solutions for learning administration.
We support clients through our Global Operations team, ensuring outstanding service delivery. Our team mission is to create a caring and business-efficient environment for growth.
Job Overview: Training Operations Coordinator
This role involves working with client partners to ensure smooth training delivery and enhance their experience.
You will be the primary contact for local stakeholders, overseeing training session coordination and managing all activities within the service.
Your Responsibilities:
- Determine the number of training sessions required based on client needs.
- Coordinate with internal trainers and external vendors to plan training sessions.
- Manage requests for session creation, modification, completion, and cancellation as required.
- Validate and control training agreements, ensuring signatures from clients and vendors.
- Organize training sessions according to trainee expectations and availability.
- Communicate training schedules to employees.
- Collaborate with the Indian team for updates and changes in training events.
- Follow up on training activity completion and attendance.
Requirements:
- 2-4 years of experience in learning delivery management.
- International work environment exposure.
- Customer-focused attitude.
- Teamwork and communication skills.
- Attention to detail and organizational abilities.
- CRM and LMS knowledge.
- Fluency in French and English.
- Proficiency in Microsoft Office and SharePoint.
Salary Range: $55,000 - $75,000 per annum
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