Training Operations Specialist
19 hours ago
About NIIT Limited
We are a global service provider with a presence in over 40 countries, offering comprehensive and scalable managed training services that meet our customer needs.
Our team mission is to create a continuous caring and business-efficient environment for individuals to grow professionally and adhere to company policies. We work closely with clients to achieve engagement objectives and earn outstanding satisfaction.
This role is part of the Global Operations team, supporting customers to deliver exceptional service. As a Training Co-ordinator, you will work directly with client partners to ensure no delivery delays and enhance their experience.
Your key responsibilities include analyzing training needs, determining session requirements, coordinating internal trainers and external vendors, and managing training agreements. You will also organize sessions according to trainee expectations and availability, share instructor information as needed, communicate opening dates, and calibrate with the Indian team for changes/updates.
**Required Skills and Qualifications:**
- 2-4 years of experience in learning delivery management and/or operations
- Exposure to an international work environment
- Customer service-oriented posture
- Team player with excellent communication skills
- Attention to details, structured, and organized with prioritization capabilities
- Knowledge of Salesforce or any other CRM
- Fluent in English and French
**Estimated Salary: $60,000 - $80,000 per year
The salary range is based on industry standards and location considerations. Benefits may include competitive compensation packages, opportunities for growth and development, and a collaborative work environment.
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