Chief Fresh Produce Quality Operations Manager

5 days ago


Crawley, West Sussex, United Kingdom MorePeople Full time

This role, as a Chief Fresh Produce Quality Operations Manager at MorePeople, involves a blend of customer relations, product expertise, and compliance with technical standards within fresh produce supply chains. The key responsibilities primarily focus on enhancing customer satisfaction by delivering quality and innovation, maintaining safety and legal standards, and providing technical insights that support internal teams and customer needs.

Key Responsibilities
  • Technical Support & Issue Resolution: Address customer queries, complaints, and crises proactively, maintaining brand reputation.
  • Cross-Departmental Collaboration: Work closely with technical, procurement, and quality departments to ensure alignment on customer requirements and delivery standards.
  • Product Quality & Innovation: Regularly update customers on product developments, compliance, and seasonal product variations.

The ideal candidate will have a degree-level qualification in a relevant field, 3-5 years of experience in a technical, commercial, or procurement role within the fresh produce industry, with regular customer engagement. Strong project management, customer relations, and Microsoft Office skills are essential, along with flexibility to travel as needed and a clean UK driving license.

We offer a competitive salary, career development opportunities, and the chance to work with a passionate team that shares your commitment to excellence. With a strong focus on quality and innovation, you will play a vital role in ensuring customer satisfaction and driving business growth. If you have a passion for quality and innovation, we would love to hear from you.



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