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Sales Consultant

2 months ago

Castleford, Wakefield, United Kingdom Frasers Group Full time

About the Role

We are seeking a highly motivated and customer-focused Sales Advisor to join our team at Frasers Group. As a Sales Advisor, you will be the first point of contact for our customers, providing them with inspirational ideas to fulfill their needs.

Key Responsibilities

  • Welcoming every customer and making them feel at home, while encouraging them to spend time in the store and browse the full range
  • Maintaining our high showroom standards and visual merchandising in store
  • Providing customers with advice and support, ensuring a full understanding of their needs and working to find solutions within the range offered
  • Chasing sales quotations and processing orders precisely and efficiently, as well as keeping customer information records up-to-date
  • Being a brand ambassador for Frasers Group, while embracing the customer journey and leading by example in endorsing the company culture and standards
  • Proactively improving and updating knowledge of product & interior trends

Requirements

  • Experience within retail, alongside proven experience with interiors/furniture
  • Strong sales experience and awareness of trends to support the customer in styling their rooms/homes
  • Be ambitious and confident, with a strong can-do attitude
  • Be enthusiastic and dedicated to providing excellent customer service
  • A desire to work as part of a team to generate fresh and innovative ideas
  • Proficiency in MS Office and general IT

About Us

Frasers Group is a company that values innovation, teamwork, and customer satisfaction. We are looking for individuals who share our values and are passionate about delivering exceptional customer experiences.