Automotive Sales Consultant
2 weeks ago
About G3 Remarketing Ltd
We are a leading vehicle remarketing and disposal management specialist with a strong presence in the UK market. Our team is dedicated to providing exceptional customer service and building long-term relationships with our clients.
The Tele Sales Executive role has been created to build and maintain relationships with our existing roster of registered buyers in the used car industry. The successful candidate will be responsible for creating daily hit lists for relevant upcoming sale events at our auction centres.
The ideal candidate will have a strong background in telesales and be able to work independently as part of a team. They will be responsible for creating lasting impressions on our customers and fully understanding their vehicle stock needs to identify the relevant ideal sale event and location for them.
Key responsibilities include:
- Contacting newly activated accounts to ensure the 2nd phase of onboarding is completed within set timescales
- Building regular and lasting relationships with customers to understand current stock requirements
- Striving to achieve daily, weekly, and monthly call targets and recording all outcomes
- Using CRM data to identify a target audience of lost and lapsed accounts and look to engage
- Managing CRM to record accurate contact information and activities, identify key milestones, and information on contacts
- Supporting the buyer services and marketing team with relevant inbound buyer calls where required
- Liaising with relevant teams with any customer service concerns or outstanding grievances to help achieve a relevant conclusion and re-active interest in upcoming sale events
Key skills required include:
- Effective communication skills with the ability to cut through the noise and build relationships
- Excellent telephone manner with both cold and warm calls
- Strong organisational and time-keeping skills to manage communications, targets, and CRM updates
- Ability to work independently while also engaging with the buyer services and marketing teams
Competitive salary and benefits package available.
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