Optical Customer Service Representative

3 days ago


East Kilbride, South Lanarkshire, United Kingdom The Boots Company PLC Full time
About the Job

We are currently seeking a skilled Retail Sales Assistant to join our team at Boots Opticians. This is a fantastic opportunity to work in a dynamic and rewarding environment, providing excellent customer service and product recommendations to aid eye health and lifestyle.

As a Retail Sales Assistant, you will have the chance to build strong relationships with customers, understand their needs, and provide tailored solutions. You will also receive comprehensive training to become a qualified Optical Consultant, expanding your skillset and career prospects.

The key aspects of this role include:

  1. Delivering exceptional customer service and product recommendations
  2. Becoming a qualified Optical Consultant through training provided by the company
  3. Building strong relationships with customers and understanding their needs
  4. Providing after-sales support and repair services
  5. Collaborating with colleagues as part of a team
  6. Managing operational and administrative tasks associated with store operations

In exchange for your expertise, we offer a competitive salary of £18,000 - £22,000 per annum, dependent on experience.

What We Offer

We pride ourselves on providing a supportive and inclusive work environment. Our benefits package includes:

  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Employee discounts in Opticians and Boots Stores
  • Enhanced maternity/paternity/adoption leave pay and gift card for expectant or adopting parents
  • Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes, and more
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
About Our Company

At The Boots Company PLC, we strive to create a workplace where everyone can thrive and reach their full potential. We value diversity and inclusivity, and are proud to be an equal opportunities employer.



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