Optical Assistant

5 days ago


East Kilbride, South Lanarkshire, United Kingdom The Boots Company PLC Full time

About the role

We are seeking a highly skilled and enthusiastic Optical Assistant to join our team. As an Optical Assistant, you will work on the shop floor providing exceptional customer service and ensuring that every customer receives a high standard of care.

The successful candidate will have a passion for customer service and be able to build great relationships with customers by listening and understanding their needs. They will be able to recommend products to aid their eye health and lifestyle, and provide after-sales support through repairs and adjustments.

This is a fantastic opportunity to develop your skills and knowledge in a fast-paced retail environment. You will work closely with our experienced optometrists and other colleagues to provide the best possible service to our customers.

Key Responsibilities:
  • Carrying out pre-checks on the customer before the eye examination
  • Ordering and dispensing of glasses and contact lenses
  • Teaching customers how to put in contact lenses
  • Providing after-sales support through repairs and adjustments
  • Working together as part of a team
  • Completing operational and administrative tasks associated with the running of a store


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