Director of Lending Operations

2 days ago


Brynmawr, Blaenau Gwent, United Kingdom Bryn Mawr College Full time
Job Title: Director of Lending Operations

Established in 1993, the Women's Opportunities Resource Center (WORC) is a nationally recognized 501(c)(3) not-for-profit financial organization headquartered in Philadelphia, PA. WORC promotes social and economic self-sufficiency primarily for women, minorities, and dislocated workers.

Under the direction of the President and the strategic operating support of the COO, the Director of Lending Operations will manage all local lending activity, as well as a small team of small business community loan officers. Our ideal candidate will have a strong knowledge of small business lending, SBA loan programs, and excellent people management skills. He/she must be committed to meeting the needs of underserved markets and have a passion for providing services to a diverse population, including refugees and immigrants.

Key Responsibilities:
  • Business Development (25%):
    • Cultivate and develop strong relationships in the community and with aligned community partners.
  • Small Business and Commercial Lending (50%):
    • Manage and grow all direct lending programs, including Small Business Administration (SBA) programs, meeting all annual lending goals, profitability targets, and loan loss requirements within WORC guidelines.
    • Determine repayment capacity by analyzing historical business and personal financial statements, as well as by creating financial projections.
    • Conduct due diligence and risk analysis, underwriting, structuring, and negotiating of financing requests, in accordance with all WORC's credit policy and guidelines.
    • Monitor, manage, and report on all key loan portfolio quality and performance measurements. Ensure compliance with all portfolio policy standards.
    • Manage all loan-related grant and contract-based program deliverables.
    • Manage and develop a small team of community lending officers, helping to set business goals, personal goals, and team development goals.
    • Partner with the Loan Administration team and COO to ensure strong loan performance and high-quality customer service.
    • Participate in corporate strategic planning sessions and regular senior management meetings.

Requirements:

  • Bachelor's Degree or 7-10 years direct related work experience in financial services field in lieu of a degree.
  • Demonstrated ability to manage and support time-sensitive and complex projects while meeting deadlines and credit policy parameters.
  • Solid knowledge of basic accounting practices with an ability to understand financial statements and loan documentation.
  • Required: Highly proficient with Microsoft Products and other technology software.
  • Experience in loan operations and credit policy development.
  • Experience with Down Home loan portfolio management system.
  • Experience in community development, federal, state lending programs.
  • Experience in nonprofit or small office environment a plus.
  • Moderate travel required, mainly local Philadelphia region (less than 30% of time).
  • Job involves normal physical requirements for an office position.

Benefits:

Full benefit package including healthcare, 403b plan with match and PTO days.



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