Tourism Sales Associate

3 weeks ago

Islington, Greater London, United Kingdom Travel and Tourism Retailer Full time
Job Title: Visitor Services Assistant

Are you passionate about delivering exceptional customer experiences and promoting travel and tourism products?

About the Role:

We are seeking a dynamic and customer-oriented Visitor Services Assistant to join our team on a temporary basis for our pop-up shop in London. As a key member of our sales and marketing team, you will be responsible for engaging with tourists and locals, promoting exclusive travel experiences, selling London-branded merchandise, and delivering first-class customer service.

Key Responsibilities:
  • Customer Engagement: Greet visitors to the pop-up, provide information about travel packages, and assist with inquiries in a friendly, approachable manner.
  • Sales: Actively promote and sell the company's tourism products and services, guiding customers through the booking process.
  • Product Knowledge: Maintain a strong understanding of the company's offerings, including destinations, pricing, promotions, and special events.
  • Customer Service: Address and resolve customer queries efficiently, ensuring a seamless and memorable experience.
  • Pop-Up Operations: Assist with daily operations, including restocking promotional materials, maintaining a clean and inviting space, and supporting management as needed.
  • Team Collaboration: Work closely with the wider sales and marketing teams to maximize exposure and revenue opportunities.
Ideal Candidate:
  • Sales or Customer Service Experience: Previous experience in a retail, hospitality, or tourism sales role is preferred.
  • Excellent Communication Skills: Ability to engage customers with confidence and professionalism.
  • Passion for Travel: Knowledge or interest in travel, tourism, or hospitality.

We offer a competitive salary rate paid on a weekly basis, paid holiday, and the opportunity to join a pension scheme. If you are a motivated and customer-focused individual with a passion for travel, we encourage you to apply for this exciting opportunity.

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