Asset Servicing Coordinator

3 weeks ago

Islington, Greater London, United Kingdom Echelon 56 Full time
Unlock Your Potential as a Member Service Consultant

At Echelon 56, we're passionate about delivering exceptional experiences to our Members. As a Member Service Consultant, you'll have the opportunity to make a real impact in our Members' lives.

About the Role

We're seeking a highly skilled and customer-focused individual to join our team. As a Member Service Consultant, you'll be responsible for providing top-notch service to our Members, including making car rental reservations, taking passport photos, issuing International Driving Permits, and educating them on Travel Insurance options.

Key Responsibilities
  1. Provide exceptional customer service to our Members, ensuring their needs are met and exceeded.
  2. Make car rental reservations and process travel-related requests in a timely and efficient manner.
  3. Take passport photos and issue International Driving Permits as required.
  4. Educate Members on Travel Insurance options and provide personalized recommendations.
  5. Work collaboratively with our team to achieve sales and customer satisfaction goals.
What We Offer

We're committed to providing a dynamic and supportive work environment that fosters career growth and professional development. As a Member Service Consultant, you'll have access to ongoing training and development opportunities, as well as a competitive compensation package.

Requirements

To be successful in this role, you'll need:

1-2 years of customer service and sales experience in a retail environment.Excellent communication skills, both written and oral.TICO certification completion or working towards/willing to complete.Availability to work flexible store operation hours.Post-secondary education in Travel and Tourism, or a related field, is a strong asset.Our Commitment

We're an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). If you require an accommodation, please notify us and we'll work with you to meet your needs.

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