Guest Experience Director
3 weeks ago
We are seeking a highly motivated Duty Manager to lead our team at Melia White House Hotel.
Key Responsibilities- Liaising with Head of Departments to update and follow up on the Hotels Action Plan.
- Providing maximum support to team members to alleviate problems or delays during shifts.
- Completing daily inspections of hotel facilities to ensure checklists are completed.
- Ensuring seamless handovers between Duty Managers/Night Managers.
- Coordinating outlet operations and facilitating staff reallocations when necessary.
- Supporting sales teams with VIP site visits.
- Proven experience in hospitality.
- Excellent communication skills.
- Fluency in English and Spanish (desired).
- Knowledge of hotel operations and management.
- Empathetic and understanding approach to guest service.
The estimated annual salary for this position is £28,840-£30,000, along with a comprehensive benefits package including 29 days holiday, contributory pension scheme, and refer-a-friend bonus.
Our Culture- Fostering a positive and inclusive work environment.
- Providing opportunities for career growth and professional development.
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Guest Experience Manager Assistant
2 weeks ago
Marylebone, Greater London, United Kingdom Melia White House Hotel Full timeAbout the RoleWe are seeking a dedicated Guest Experience Supervisor to join our team and support the Guest Experience Manager in delivering exceptional service to our guests.Key ResponsibilitiesSupervise the day-to-day operations of the Guest Experience team, ensuring guests' needs are met with excellence and attention to detail.Act as a point of contact...
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Guest Experience Assistant
3 days ago
Marylebone, Greater London, United Kingdom The Landmark Hotel London Ltd Full timeWe are seeking a highly organized and detail-oriented Night Coordinator to join our In Room Dining team at The Landmark London. As a key member of our team, you will be responsible for coordinating all room service requests from guests, ensuring that every order is delivered promptly and to a high standard.Responsibilities and RequirementsHandle and...
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Guest Experience Coordinator
1 day ago
Marylebone, Greater London, United Kingdom Melia White House Hotel Full timeAbout This RoleThis is an exciting opportunity to join the Reservations team at Meli White House Hotel as a Reservations Supervisor. As a key member of our team, you will be responsible for managing front desk operations, leading by example, and contributing to the overall success of the hotel.In this role, you will work closely with the Front Office...
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Guest Service Ambassador
2 weeks ago
Marylebone, Greater London, United Kingdom Melia White House Hotel Full timeAbout UsMeli White House Hotel is a modern and elegantly refurbished hotel exceptionally located next to Regents Park, within a short walk from the world-renowned shopping streets of Oxford Circus & Regents Street.Job DescriptionProvide an effective, efficient, courteous and friendly service to all guests.Manage the first impressions of our Guests and occupy...
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Guest Relations Specialist
3 weeks ago
Marylebone, Greater London, United Kingdom Melia White House Hotel Full timeMelia White House Hotel is a modern and elegantly refurbished hotel exceptionally located next to Regents Park. We are seeking a highly skilled Guest Service Agent to join our team as a maternity cover for 10-12 months.Key ResponsibilitiesThis is an exciting opportunity to join our team as a Guest Relations Specialist. As a key member of our team, you will...
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Director of Operations
3 weeks ago
Marylebone, Greater London, United Kingdom The Landmark Hotel London Ltd Full timeRole OverviewThe Landmark Hotel London Ltd is seeking a talented Assistant Director of Banqueting Operations to join our team on a permanent basis. This role will involve consistently delivering memorable moments and five-star service to our guests and colleagues.
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Service Experience Leader
3 weeks ago
Marylebone, Greater London, United Kingdom Melia White House Hotel Full timeRequired Skills and QualificationsTo succeed in this role, you must possess excellent interpersonal skills, a genuine passion for delivering exceptional guest service, and the ability to handle guest complaints with professionalism and empathy. Previous experience in a customer service or supervisory role within the hospitality industry is essential.
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Customer Experience Representative
3 weeks ago
Marylebone, Greater London, United Kingdom Melia White House Hotel Full timeMelia White House Hotel is a modern and elegantly refurbished hotel exceptionally located next to Regents Park. We are seeking a highly skilled Guest Service Agent to join our team as a maternity cover for 10-12 months.About the RoleThis is an exciting opportunity to join our team as a Customer Experience Representative. As a key member of our team, you will...
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Customer Experience Coordinator
2 weeks ago
Marylebone, Greater London, United Kingdom Melia White House Hotel Full timeOverviewMeli White House Hotel is a modern and elegant hotel located next to Regents Park, within a short walk from the world-renowned shopping streets of Oxford Circus & Regents Street.Key ResponsibilitiesDeliver exceptional customer service, ensuring high levels of satisfaction among our guests.Manage the hotel lobby and other public areas, providing a...
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Sales Director MICE
3 weeks ago
Marylebone, Greater London, United Kingdom The Landmark Hotel London Ltd Full timeJob OverviewThe Landmark Hotel London Ltd seeks a dynamic and experienced Sales Director MICE to lead our Proactive MICE sales team. This role is responsible for delivering memorable moments and five-star service to our guests and each other.About YouWe are looking for someone with excellent leadership skills, able to direct the strategic relationship of the...
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Customer Experience Associate
3 weeks ago
Marylebone, Greater London, United Kingdom Melia White House Hotel Full timeMelia White House Hotel is a leading hospitality company that offers a unique blend of luxury and convenience. We are seeking a highly skilled and enthusiastic Food and Beverage Assistant to join our team and contribute to our success.Job SummaryThis is an exciting opportunity to join our team and take on a challenging and rewarding role as a Food and...
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Senior Sales Director
7 days ago
Marylebone, Greater London, United Kingdom The Landmark Hotel London Ltd Full timeEvent Sales Director OpportunityWe are seeking an experienced Event Sales Director to lead our sales team in delivering exceptional results. As a key member of our revenue growth strategy, you will be responsible for driving sales performance and achieving business objectives.Based in London, this role offers a competitive salary of £60,000 per annum, plus...
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Director of Sales Strategy
3 days ago
Marylebone, Greater London, United Kingdom The Landmark Hotel London Ltd Full timeThe Landmark Hotel London Ltd is seeking an experienced Director of Sales Strategy to join our sales team. This is a permanent role with an immediate start, offering a competitive salary of £60,000 - £80,000 per annum, depending on experience.In this role, you will be responsible for leading effective proactive MICE sales efforts to translate agreements...
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Enterprise Architecture Director
2 weeks ago
Marylebone, Greater London, United Kingdom British Heart Foundation Full timeJob DescriptionThe British Heart Foundation invites applications for the position of Enterprise Architecture Director, who will play a pivotal role in shaping the organisation's strategic infrastructure approach and driving excellence in architectural processes and structures.This fixed-term contract for 12 months will require you to manage a small team of...
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Customer Service Supervisor
1 day ago
Marylebone, Greater London, United Kingdom Melia White House Hotel Full timeJoin Our TeamMeli White House Hotel is looking for a highly motivated Guest Experience Supervisor to join our team.ResponsibilitiesSupervise the day-to-day operations of the Guest Experience team, ensuring guests' needs are met with excellence and attention to detail.Act as a point of contact for guest concerns, handling complaints effectively and working...
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Director of Business Development
3 weeks ago
Marylebone, Greater London, United Kingdom The Landmark Hotel London Ltd Full timeAbout UsThe Landmark Hotel London Ltd is a renowned hospitality provider with a passion for delivering exceptional experiences. Our hotel is located in the heart of London, offering easy access to top attractions and amenities.Role OverviewWe are seeking an experienced Director of Business Development to lead our sales strategy and drive revenue growth. The...
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Hospitality Team Leader
2 weeks ago
Marylebone, Greater London, United Kingdom Melia White House Hotel Full timeCompany OverviewMeli Hotels International is a global company committed to providing exceptional guest experiences. We prioritize diversity and inclusion among our employees, promoting a safe and welcoming environment for both guests and staff.SalaryThe estimated salary for this position is up to £28,780+ service charge and additional benefits.Job...
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Front Desk Representative
2 weeks ago
Marylebone, Greater London, United Kingdom Melia White House Hotel Full timeAbout Our TeamWe are a dynamic and multicultural team dedicated to delivering exceptional experiences for our guests.Job SummaryWe are seeking a highly skilled and experienced Customer Experience Coordinator to join our team. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and ensuring that every...
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Night Service Associate
3 days ago
Marylebone, Greater London, United Kingdom Melia White House Hotel Full timeAbout Meli White House HotelLocated next to Regents Park, our hotel is ideally situated for guests visiting London's world-renowned shopping streets, including Oxford Circus and Regents Street. We offer a range of benefits, including a contributory pension scheme, refer-a-friend bonus, discounted dental and health cover, and great discounts with Melia Hotels...
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Hotel Revenue Manager Position
3 days ago
Marylebone, Greater London, United Kingdom The Landmark Hotel London Ltd Full timeCompany OverviewThe Landmark London Ltd is a prestigious hotel located in the heart of London, offering an exceptional guest experience. Our team is dedicated to providing five-star service and creating memorable moments for our guests.