Night Guest Service Representative

1 month ago


London, Greater London, United Kingdom Zedwell Tottenham Court Road Full time
Exceptional Opportunity for a Night Guest Service Agent

Zedwell Tottenham Court Road is seeking a passionate and creative Night Guest Service Agent to join our Front of House Team. As the face of our company, you will ensure our guests receive a heart-warming welcome and coordinate all front desk activities, including calls, reservations, and guests' services.

Key Responsibilities:
  • Act as the 'face' of our company and provide exceptional customer service
  • Coordinate front desk activities, including calls, reservations, and guests' services
  • Deal efficiently with complaints and have a solid customer service approach
Requirements:
  • Positive individual with a pleasant personality and dynamic professional attitude
  • Minimum 1 year in a Front Office Role in a similar property
  • Driven to deliver results and passionate about wellbeing and good nights sleep
What We Offer:
  • Daily food allowance (non-contractual) for days worked
  • Company pension scheme
  • Holidays
  • Employee assistance program and counselling sessions (including close family members)
  • Discounted stays at other properties
  • Refer a friend scheme

We are a passionate and creative company looking to bring innovation into our real-estate, hotels, and other parts of our business. If you are passionate about wellbeing and good nights sleep and if your next role involves drive and passion for innovation, in a fast-paced environment, then we would be delighted to hear from you.



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