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Hospitality Assistant
2 months ago
Role Overview
We are seeking a highly motivated and enthusiastic individual to join our Food and Beverage team as a Team Member. As a key member of our team, you will be responsible for providing exceptional service to our guests, ensuring their experience is memorable and enjoyable.
Key Responsibilities
- Guest Service
- Assist in creating a warm and welcoming environment for our guests
- Ensure that guests are greeted, seated, and provided with menus promptly
- Respond to guests' requests and queries in a timely and effective manner
- Food and Beverage Service
- Assist in the set-up, preparation, and service of food and beverages
- Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately
- Ensure an efficient and safe delivery of all food and beverage orders
- Teamwork and Communication
- Work collaboratively with other team members to ensure seamless service delivery
- Communicate effectively with guests and colleagues to resolve any issues or concerns
- Housekeeping and Maintenance
- Assist in maintaining a clean and well-presented food and beverage area
- Ensure that all equipment and utensils are clean and in good working order
- Adaptability and Flexibility
- Be flexible and adaptable in a fast-paced environment
- Be willing to learn and take on new responsibilities as needed
Requirements
- Education and Experience
- Good standard of education and willingness to learn
- Experience of dealing with people, preferably in a customer-facing role
- Skills and Abilities
- Excellent communication and interpersonal skills
- Ability to work well under pressure and as part of a team
- Good time-keeping and attendance
- Flexible approach to work
- Excellent standard of personal appearance and hygiene
Benefits
- Competitive Salary and Benefits Package
- Opportunities for Career Development and Progression
- Discounts across all LQ Resorts
- Free Gym Membership and Wellness Programs
- Share of Resort's Service Charges
