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Care Coordinator

2 months ago

Bridport, United Kingdom Citrus Elite Recruitment Ltd Full time
About the Role

Citrus Elite Recruitment Ltd is seeking a highly skilled and experienced Care Coordinator to join our team in Bridport. As a Care Coordinator, you will play a vital role in ensuring the smooth operation of our care services, working closely with our care workers, clients, and their families to deliver exceptional care and support.

Key Responsibilities
  • Coordinate and manage the daily schedules of care workers to ensure timely and efficient service delivery.
  • Develop and maintain care plans tailored to the individual needs of clients, ensuring their unique requirements are met.
  • Ensure compliance with health and safety regulations and company policies, maintaining a safe and healthy environment for clients and staff.
  • Perform risk assessments and reviews of care packages, identifying areas for improvement and implementing changes as necessary.
  • Act as the main point of contact for clients, their families, and healthcare professionals, providing exceptional customer service and support.
  • Handle any complaints or concerns promptly and professionally, resolving issues in a fair and timely manner.
  • Maintain accurate records and documentation of care provided, ensuring compliance with regulatory requirements.
  • Support and supervise care workers, providing guidance and training as needed to ensure they have the skills and knowledge required to deliver high-quality care.
  • Liaise with external agencies and professionals to ensure a cohesive approach to care, promoting collaboration and communication.
  • Conduct assessments of new clients and reassessments of existing clients to ensure their needs are met, making recommendations for changes to care plans as necessary.
Requirements
  • Previous experience in a care coordination role is essential, with a proven track record of delivering high-quality care and support.
  • NVQ Level 2/3 in Health and Social Care is preferable, demonstrating a strong understanding of care principles and practices.
  • Strong understanding of CQC regulations and compliance, ensuring adherence to regulatory requirements.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, staff, and external agencies.
  • Ability to work independently and as part of a team, demonstrating flexibility and adaptability in a fast-paced environment.
  • Compassionate and empathetic nature, with a commitment to providing high-quality care and support.
  • Proficiency in using electronic care planning systems, with the ability to learn new systems and technologies as required.
  • Strong organisational and multitasking skills, with the ability to prioritize tasks and manage multiple responsibilities.
Package

Citrus Elite Recruitment Ltd offers a competitive salary of £25k - £26k per annum, plus a range of benefits including:

  • Full-time, permanent contract
  • Opportunities for professional development and career advancement
  • Comprehensive training and support
  • Competitive salary and benefits package
  • Opportunities for bonuses and incentives