Healthcare Information Systems Technician

2 days ago


London, Greater London, United Kingdom Spire Healthcare Full time
Healthcare Information Systems Technician

Spire Healthcare is seeking an enthusiastic individual to act as a Healthcare Information Systems Technician, responsible for operating within ITIL service management processes.

About The Role

You will work closely with technical teams to provide specialist support for complex issues related to computer systems and Pathology Laboratory Information Systems (LIMS), focusing on incident, problem, test, and change configuration management.

Key Responsibilities:
  • Provide high-level specialist support for complex issues independently, using best practice and internal working instructions/policy.
  • Work with technical vendor teams as part of third-line support fault fixing and end-user queries.
  • Communicate with superuser populations as appropriate, cascading information relating to hardware and software developments.
Requirements:
  • Ability to work as part of a team, maintain confidentiality, work with minimal supervision, and organise and prioritise tasks to meet deadlines.
  • Awareness of pathology regulatory requirements, legislation, privacy laws, and compliance regarding health information use within Spire and the broader community.
  • Application Support experience, professionalism in a busy hospital environment, strong teamwork skills, and structured project management approach.
What We Offer:
  • Competitive salary: £65,000 - £85,000 per annum.
  • Comprehensive benefits package, including annual leave, pension scheme, private medical insurance, and life assurance.


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