Service Supervisor
1 day ago
We are seeking a highly skilled and experienced Service Supervisor to join our team at Octane Recruitment. As a Service Supervisor, you will play a crucial role in ensuring the delivery of exceptional customer service and driving business growth.
Key Responsibilities:- Lead a team of Aftersales Advisors to deliver strong retail service and ensure customer satisfaction.
- Act as a point of escalation for customer issues and provide effective solutions.
- Manage loan vehicles and maintain accurate records of customer contact using the complaints system.
- Ensure job cards are raised accurately with a full description entered for the required diagnosis/work.
- Provide training and coaching to team members, identifying learning and development opportunities.
- Previous motor trade experience, preferably as a Service Advisor or Service Supervisor.
- At least 2 years' experience working within the motor trade/car dealership.
- Pinnacle or Kerridge experience is desirable, but not essential.
- Strong customer service background and ability to work in a fast-paced environment.
We offer a competitive salary and bonus structure, as well as a range of benefits including training and continued support, enhanced annual leave, and a cycle to work scheme. If you are a motivated and experienced Service Supervisor looking for a new challenge, please apply today.
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Park Gate, Rotherham, United Kingdom Octane Recruitment Full time{"title": "Service Supervisor Role", "description": "Service Supervisor OpportunityWe are seeking a skilled Service Supervisor to lead our Aftersales team in Rotherham. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving strong retail service.Key Responsibilities:Ensure the team is organized and...
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Park Gate, Rotherham, United Kingdom Octane Recruitment Full time{"title": "Service Supervisor Role", "description": "Service Supervisor OpportunityWe are seeking a skilled Service Supervisor to lead our Aftersales team in Rotherham. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving strong retail service.Key Responsibilities:Ensure the team is organized and...
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Rotherham, Rotherham, United Kingdom Octane Recruitment Full timeService Supervisor VacancyWe are seeking a highly skilled and experienced Service Supervisor to join our team at Octane Recruitment. As a Service Supervisor, you will play a crucial role in ensuring the delivery of exceptional customer service and driving strong retail service.Key Responsibilities:Lead a team of Aftersales Advisors to ensure they are...
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Service Supervisor
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Rotherham, Rotherham, United Kingdom Octane Recruitment Full timeService Supervisor VacancyWe are seeking a highly skilled and experienced Service Supervisor to join our team at Octane Recruitment. As a Service Supervisor, you will play a crucial role in ensuring the delivery of exceptional customer service and driving strong retail service.Key Responsibilities:Lead a team of Aftersales Advisors to ensure they are...
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