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Dynamic Business Leader

2 months ago

Camberley, Surrey, United Kingdom Tenpin Full time
Job Title: Dynamic Business Leader

We are seeking a highly skilled and experienced General Manager to lead our bowling centre in exciting times. The ideal candidate will have a proven track record of driving sales growth, developing high-performing teams, and delivering exceptional customer experiences.

Estimated Salary: £55,000 - £65,000 per annum

This is an excellent opportunity for a seasoned executive to join a dynamic company like Tenpin and make a real impact. As a General Manager, you will be responsible for the day-to-day operation of our centre, including managing a team of staff, achieving sales targets, and maintaining high standards of customer service.

About the Role
  1. Lead from the Front: You will be expected to set the tone for your team and demonstrate the behaviours and values that we expect from all our employees.
  2. Drive Sales Growth: You will develop and implement local sales promotions and ensure the effective delivery of centrally developed products and promotions.
  3. Manage and Develop Your Team: You will be responsible for recruiting, training, and developing a high-performing team that can deliver exceptional customer experiences.
  4. Maintain High Standards of Customer Service: You will ensure that our customers receive outstanding service at all times and that our centre is always clean, safe, and secure.
  5. Operate Within Budget: You will manage your centre's budget and ensure that we achieve our financial targets.
About You
  • You will have a minimum of 2 years' experience as a General Manager in a similar industry.
  • You will have a proven track record of driving sales growth, developing high-performing teams, and delivering exceptional customer experiences.
  • You will be a strong leader with excellent communication and interpersonal skills.
  • You will be able to work independently and as part of a team.
  • You will be flexible and adaptable, with a willingness to learn and grow with the company.
What We Offer
  • A competitive salary ranging from £55,000 to £65,000 per annum.
  • A bonus scheme that rewards individual and team performance.
  • An enhanced holiday entitlement of 33 days per annum, plus Bank Holidays.
  • Enhanced maternity, paternity, and adoption leave.
  • Tenpin Treats – retailer discounts, Smart Tech, and Best Doctors.
  • Free bowling for family and friends.
  • Free food when working 6 hours or more.
  • Medicash Health Care Cash Back Scheme.
  • Employee Assistance Programme.
  • Free counselling.
  • Life assurance – 4 x annual salary.
  • A day off on your birthday.
  • Long Service Awards.