Insurance Sales Professional

1 week ago

Birmingham, Birmingham, United Kingdom Acorn insurance & Financial Services LTD Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as an Insurance Sales Agent. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our clients.

Key Responsibilities
  • Provide customers with insurance quotes for taxi insurance
  • Handle midterm enquiries and renewals
  • Retain current clients to ensure high retention at renewal stage
  • Build strong relationships with customers through excellent communication and negotiation skills
  • Identify and assess customer needs, working to deliver good outcomes for our customers
  • Answer inbound telephone calls and make outbound calls to customers
  • Maximise targets through effective communication and negotiation skills
Requirements
  • Friendly, approachable, and enthusiastic individual with a passion for helping people
  • Confident communicator with good sales, negotiation, and persuasion skills
  • Ability to have authentic and engaging conversations with customers
  • Excellent telephone manner and communication skills
  • Focused on delivering exceptional customer experiences
  • Organised and able to multitask in a fast-paced environment
  • Trustworthy and reliable individual with a strong work ethic
  • Team player who is enthusiastic, driven, and self-motivated
  • Able to keep product and finance services knowledge up to date
About Acorn Insurance

We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.

We celebrate difference and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.

What We Offer
  • Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
  • Additional Buy & Sell Holidays
  • Company Sick Pay Scheme
  • Company Paid Maternity & Paternity Leave
  • Generous Company Pension Scheme
  • A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP)
  • A wide network of mental health first aiders
  • Our very own reward and discount platform "Your tomorrow"
  • Fresh fruit Deliveries twice a week
  • £250 Refer a friend bonus
  • Cycle to work scheme
  • Free eye test vouchers and a contribution towards the frames
  • Regular Employment Engagement including ongoing competitions with fantastic prizes
  • Charity fundraising events

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