Customer Recovery Specialist
7 days ago
Customer Recovery Specialist
At N Brown, we're committed to delivering exceptional customer experiences. As a Customer Recovery Specialist, you'll play a vital role in resolving complex customer issues and ensuring our customers receive the best possible service.
Key Responsibilities:
- Interacting with customers to understand their concerns and provide tailored solutions
- Negotiating payment plans and resolving disputes
- Assisting customers with budgeting and repayment options
- Maintaining accurate records and providing excellent customer service
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A collaborative and supportive team environment
- The chance to make a real difference in our customers' lives
Requirements:
- Ability to operate in a regulated environment
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet deadlines
Why Work for N Brown?
We're a forward-thinking digital retailer with a financial services proposition to be proud of. We're customer-obsessed, serving our customers through three core brands: JD Williams, Simply Be, and Jacamo. We're committed to building a diverse workforce and creating an inclusive environment that values equality for all.
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