Customer Recovery Specialist

4 weeks ago


Manchester, United Kingdom N Brown Full time

Customer Recovery Specialist

At N Brown, we're committed to delivering exceptional customer experiences. As a Customer Recovery Specialist, you'll play a vital role in resolving complex customer issues and ensuring our customers receive the best possible service.

Key Responsibilities:

  • Interacting with customers to understand their concerns and provide tailored solutions
  • Negotiating payment plans and resolving disputes
  • Assisting customers with budgeting and repayment options
  • Maintaining accurate records and providing excellent customer service

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A collaborative and supportive team environment
  • The chance to make a real difference in our customers' lives

Requirements:

  • Ability to operate in a regulated environment
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines

Why Work for N Brown?

We're a forward-thinking digital retailer with a financial services proposition to be proud of. We're customer-obsessed, serving our customers through three core brands: JD Williams, Simply Be, and Jacamo. We're committed to building a diverse workforce and creating an inclusive environment that values equality for all.



  • Manchester, United Kingdom N Brown Group Full time

    About N Brown GroupN Brown Group is a forward-thinking digital retailer with a financial services proposition to be proud of. We're customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo.Role OverviewWe are seeking a Customer Recovery Specialist to join our team in Manchester. As a Customer Recovery Specialist, you will...


  • Manchester, United Kingdom N Brown Full time

    Customer Recovery Specialist At N Brown, we're looking for a skilled Customer Recovery Specialist to join our team. As a key member of our financial services family, you will work closely with customers and colleagues to deliver a solution-focused approach to challenging and complex situations.Key Responsibilities:Interacting with customers who may be in...


  • Manchester, United Kingdom Starling Bank Full time

    At Starling Bank, we're looking for a skilled Collections Strategy Specialist to join our team. This role is a fantastic opportunity to develop and deliver comprehensive collections strategies that drive good customer outcomes and improve recovery rates.About the Role:The successful candidate will be responsible for designing and implementing...


  • Manchester, United Kingdom Bristow and Sutor Group Full time

    Exciting Opportunity in Debt RecoveryBristow and Sutor Group, a leading provider of debt recovery services, is seeking a skilled and motivated individual to join their team as a Certified Debt Recovery Specialist.About the RoleThis is an excellent opportunity for someone who enjoys working with people and has strong communication skills. As a Certified Debt...


  • Manchester, United Kingdom WEX, Inc. Full time

    About the RoleAs a European Debt Recovery Specialist with WEX, Inc., you will be responsible for managing debt recovery processes across 8 countries, ensuring timely responses to lawyers and maximizing the chance of recovery.Key ResponsibilitiesDebt Referrals: Manage referrals from various sources, ensuring prompt action is taken to recover debts.Data...


  • Manchester, United Kingdom Everest Recovery Full time

    About the RoleWe are seeking a dedicated Full-time Addiction Specialist to join our team at Everest Recovery in Manchester, ME.Job SummaryThe primary role of this position is to provide comprehensive services to individuals struggling with substance use disorders utilizing the 12 Core Functions of Substance Use Disorder Counseling.Maintain state required...


  • Manchester, United Kingdom Simpson Judge Ltd Full time

    body {font-family: Arial, sans-serif;}Mortgage Recoveries SpecialistJob Title: Mortgage Recoveries AssociateLocation: HybridPQE – 0-4 Years PQEAbout the RoleOur client is a nationwide provider of end-to-end debt and property recovery services, bringing a wealth of expertise and experience to the market.As a service business, our culture is based on a core...


  • Manchester, United Kingdom Hill Dickinson Full time

    Job Title: Debt Recovery SpecialistJob Summary:We are seeking a skilled Debt Recovery Specialist to join our Commercial Litigation team in Manchester. As a key member of the team, you will be responsible for handling a complex caseload of debt recovery matters, including enforcement of loan agreements, personal guarantees, and debt recovery instructions.Key...


  • Manchester, United Kingdom Bristow and Sutor Group Full time

    About the RoleWe are seeking a highly skilled and motivated Senior Debt Recovery Specialist to join our team at Bristow and Sutor Group. As an experienced debt collector, you will be responsible for recovering outstanding private parking debts from individuals, utilizing a customer-focused approach to resolve payment issues while adhering to company...


  • Manchester, United Kingdom Pioneering People Full time

    Pioneering People is seeking an experienced Debt Recovery Specialist to join its team in Manchester. This exciting opportunity offers a highly competitive salary of £32,500 - £35,000 per annum.The successful candidate will be responsible for managing the debt recovery process across 8 countries, working closely with third-party agents and solicitors. Key...


  • Greater Manchester, United Kingdom BTA Full time

    Recoveries Specialist OpportunityA Recoveries Specialist is wanted for an excellent opportunity with a Top 100 law firm in Manchester. My client is an award-winning, national law firm with an enviable reputation in the market. Due to continued growth and expansion, they are looking to recruit a Recoveries Specialist to manage a caseload of litigated...


  • Manchester, United Kingdom Simpson Judge Ltd Full time

    About the RoleSimpson Judge Ltd is seeking a skilled Mortgage Recoveries Specialist to join their technical litigation team. The ideal candidate will have experience in mortgage, property, and/or commercial litigation and be able to manage a complex caseload with minimal supervision.Key ResponsibilitiesHandle complex and defended mortgage possession claims,...


  • Manchester, United Kingdom CV-Library Full time

    As a Customer Recovery Advisor, you will be an integral part of the financial services family. Working closely with our customers and your colleagues you will deliver a solution focussed approach to what can be challenging and complex situations. The ideal candidate will be bright, confident, and able to think on their feet with a truly customer focussed...


  • Manchester, United Kingdom MDM Resourcing Full time

    MDM Resourcing is seeking a highly skilled Corporate Recovery Specialist to join its team in Manchester or Leeds. The ideal candidate will have a minimum of 1 year's experience in Corporate Recovery and a strong background in accountancy.Key ResponsibilitiesPrepare business review reports and scenario modelsConduct distressed M&A analysis and technical...


  • Manchester, United Kingdom DWF Full time

    About the RoleWe are seeking a highly skilled Expert Recoveries Specialist to join our market leading Recoveries team. As a key member of the team, you will be responsible for handling complex insurance recovery work, focusing on cases involving costs and exemplary damage recovery. Your strong litigation experience and technical competence will enable you to...


  • Manchester, United Kingdom Weightmans Full time

    About Your New RoleWe are seeking an experienced Senior Recovery Specialist to join our Insolvency and Recoveries team in Scotland, enhancing our growing recoveries and insolvency offering.Main Duties and ResponsibilitiesProactively manage a range of disputed and undisputed money only and asset recovery cases on behalf of clients, working independently and...


  • Manchester, United Kingdom Hill Dickinson Full time

    Job Summary:Hill Dickinson is seeking a skilled Debt Recovery Specialist to join our Commercial Litigation team in Manchester. As a key member of the team, you will be responsible for handling a complex caseload of debt recovery matters, including enforcement of loan agreements, personal guarantees, and debt recovery instructions from lenders.Key...


  • Manchester, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleYour new company is a well-respected law firm in Manchester with a highly regarded insolvency team. This corporate recovery solicitor role will see you handle a mix of both contentious and non-contentious insolvency matters.About the TeamYou will enjoy working closely with a broad range of clients and have plenty of career development...


  • Manchester, United Kingdom Weightmans Full time

    About the RoleWe are seeking a highly motivated and experienced Senior Recovery Specialist to join our Insolvency and Recoveries team in Scotland. As a key member of the team, you will be responsible for managing a broad range of disputed and undisputed money only and asset recovery cases on behalf of a wide range of clients.Main Duties and...


  • Manchester, United Kingdom Kennedys Full time

    Kennedys is a leading global law firm specialising in dispute resolution and advisory services. We are currently seeking an experienced Property Damage Recovery Specialist to join our Property, Energy and Construction team in Manchester.As a key member of our team, you will play a crucial role in managing property damage recoveries claims for our clients....