Technical Infrastructure Assistant

1 day ago


Burgess Hill, West Sussex, United Kingdom First Recruitment Services Full time
Job Summary

We are seeking a Network and Technical Services Technician to join our team at First Recruitment Services in Burgess Hill. This role involves delivering remote and on-site technical support, troubleshooting complex issues, and maintaining network security.

Main Responsibilities:
  • Provide technical assistance to staff and pupils
  • Troubleshoot hardware, software, and network problems
  • Maintain the security and integrity of our network infrastructure
  • Enforce user policies and install/configure IT equipment
  • Manage support tickets and collaborate with team members
  • Accurately document all tasks and procedures
Requirements:
  • Proven experience in a similar technical support role
  • Strong knowledge of Microsoft Windows, Office 365, and network troubleshooting
  • Excellent problem-solving and communication skills
  • Ability to work independently and as part of a team
  • Commitment to network security and integrity

The estimated salary for this role is £31,250 per annum, depending on experience.



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