Network and Technical Services Technician

1 day ago


Burgess Hill, West Sussex, United Kingdom First Recruitment Services Full time
About the Role

This Technical Infrastructure Assistant position is ideal for an individual with strong technical skills and excellent problem-solving abilities. The successful candidate will be responsible for delivering remote and on-site IT support, troubleshooting complex issues, and maintaining network security.

Responsibilities:
  1. Provide technical assistance to staff and pupils
  2. Troubleshoot hardware, software, and network problems
  3. Maintain the security and integrity of our network infrastructure
  4. Enforce user policies and install/configure IT equipment
  5. Manage support tickets and collaborate with team members
  6. Accurately document all tasks and procedures
Essential Skills and Qualifications:
  1. Proven experience in a similar technical support role
  2. Strong knowledge of Microsoft Windows, Office 365, and network troubleshooting
  3. Excellent problem-solving and communication skills
  4. Ability to work independently and as part of a team
  5. Commitment to network security and integrity

The estimated salary for this role is £32,500 per annum, depending on experience.



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