Network and Technical Services Technician
1 day ago
This Technical Infrastructure Assistant position is ideal for an individual with strong technical skills and excellent problem-solving abilities. The successful candidate will be responsible for delivering remote and on-site IT support, troubleshooting complex issues, and maintaining network security.
Responsibilities:- Provide technical assistance to staff and pupils
- Troubleshoot hardware, software, and network problems
- Maintain the security and integrity of our network infrastructure
- Enforce user policies and install/configure IT equipment
- Manage support tickets and collaborate with team members
- Accurately document all tasks and procedures
- Proven experience in a similar technical support role
- Strong knowledge of Microsoft Windows, Office 365, and network troubleshooting
- Excellent problem-solving and communication skills
- Ability to work independently and as part of a team
- Commitment to network security and integrity
The estimated salary for this role is £32,500 per annum, depending on experience.
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