Front Desk Coordinator

7 days ago


Bury, Borough of Bury, United Kingdom NHS Full time

We are seeking an exceptional Front Desk Coordinator to join our team in a dynamic and supportive environment. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to work effectively in a fast-paced office setting.

About the Role

This is a full-time position with a competitive salary of £25,000 - £30,000 per annum, depending on experience. The successful candidate will be responsible for providing front-of-house reception services, including answering phone calls, responding to emails, and greeting visitors. Additionally, they will assist with administrative tasks, such as data entry, filing, and maintaining accurate records.

Key Responsibilities
  • To provide exceptional customer service to all visitors, staff, and patients, ensuring a welcoming and inclusive environment.
  • To manage the front desk area, maintaining a clean and organized workspace, and reporting any issues or concerns to management.
  • To handle incoming phone calls, respond to emails, and direct inquiries to relevant departments or individuals.
  • To perform administrative tasks, such as data entry, filing, and maintaining accurate records, using Microsoft Office programs, including Outlook.
  • To maintain confidentiality and handle sensitive information with discretion.
Requirements
  • A minimum of 1 year of experience in a similar role, preferably in a healthcare or administrative setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • A high school diploma or equivalent, with a certificate in administration or a related field preferred.
  • Ability to work flexibly, including occasional evenings and weekends, as needed.


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