Retail Operations Coordinator

1 day ago


High Wycombe, Buckinghamshire, United Kingdom M&S Opticians Full time
About the Job

M&S Opticians is seeking a skilled and dedicated individual to fill the role of Assistant Store Manager. As a key contributor to our team, you will play a vital role in delivering exceptional patient care and driving business success.

Main Duties:
  1. Team Coordination: Collaborate with senior management to lead and coordinate a team of optometrists, hearing aid audiologists, and optical assistants.
  2. Customer Engagement: Create a welcoming environment and foster strong relationships with patients to ensure excellent customer satisfaction.
  3. Store Performance Analysis: Analyze data to identify areas for improvement and implement strategies to drive store profitability.
  4. Marketing Strategies: Develop and execute in-store marketing initiatives to increase brand awareness and attract new patients.
Required Skills and Qualifications:
  1. Proven experience in an optical role with supervisory or team leadership experience.
  2. Strong leadership and team management skills with the ability to motivate and inspire a diverse team.
  3. Excellent communication and interpersonal skills for effective patient and staff interactions.
  4. Solid understanding of practice operations, industry regulations, and business development principles.
  5. Professional demeanor and commitment to delivering outstanding patient care.
Benefits:
  1. £45,000 - £55,000 per annum salary
  2. Company pension scheme
  3. Employee discount schemes
  4. Canteen facilities
Experience:
  1. 1 year of optical sales or management experience required
Work Authorisation:
  1. United Kingdom work authorisation required

This is a full-time position requiring in-person work.



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