Retail Operations Coordinator
1 day ago
M&S Opticians is seeking a skilled and dedicated individual to fill the role of Assistant Store Manager. As a key contributor to our team, you will play a vital role in delivering exceptional patient care and driving business success.
Main Duties:- Team Coordination: Collaborate with senior management to lead and coordinate a team of optometrists, hearing aid audiologists, and optical assistants.
- Customer Engagement: Create a welcoming environment and foster strong relationships with patients to ensure excellent customer satisfaction.
- Store Performance Analysis: Analyze data to identify areas for improvement and implement strategies to drive store profitability.
- Marketing Strategies: Develop and execute in-store marketing initiatives to increase brand awareness and attract new patients.
- Proven experience in an optical role with supervisory or team leadership experience.
- Strong leadership and team management skills with the ability to motivate and inspire a diverse team.
- Excellent communication and interpersonal skills for effective patient and staff interactions.
- Solid understanding of practice operations, industry regulations, and business development principles.
- Professional demeanor and commitment to delivering outstanding patient care.
- £45,000 - £55,000 per annum salary
- Company pension scheme
- Employee discount schemes
- Canteen facilities
- 1 year of optical sales or management experience required
- United Kingdom work authorisation required
This is a full-time position requiring in-person work.
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