Infrastructure Solutions Expert

1 day ago


Richmond, Greater London, United Kingdom Digital Preservation Coalition Full time
Job Description
The National Archives seeks a highly skilled Senior IT Infrastructure Engineer to join our IT Operations team. This role involves developing and supporting the coalition's cloud services, systems infrastructure, telecommunications, and network infrastructure.

Responsibilities
  1. Design, create, and improve new and existing products and services working closely with IT Operations delivery teams, business users, delivery teams, and suppliers.
  2. Implement technical skills across infrastructure systems including cloud services, SharePoint, O365, desktop services, operating systems, LAN and WAN network, VoIP, storage, backup, Microsoft licensing, and Wi-Fi.
  3. Work collaboratively with a high-performing service culture-oriented team using knowledge, industry standards, and best practice.

Requirements
  • A self-motivated individual with broad experience in technology support environments using various tools for production service management.
  • Experience across all IT service delivery activities, including service management, incident management, change management, release management, configuration management, continual service improvement, and customer satisfaction.

Salary Information
The salary for this position is £60,000 - £80,000 per annum, depending on experience.

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