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Cloud Technology Thought Leader
2 months ago
We are seeking a highly skilled and experienced Cloud Technology Thought Leader to join our Amazon Web Services Enterprise Support team. As a key member of our team, you will play a critical role in ensuring the success of our enterprise customers in building applications and services on the AWS platform.
Key Responsibilities- Champion and Advocate for Enterprise Customers: Provide strategic guidance and support to our enterprise customers, helping them to achieve their cloud adoption goals.
- Cross-Team Collaboration: Work closely with cross-functional teams, including sales, marketing, and product development, to ensure seamless customer experiences.
- Cloud Architecture and Strategy: Collaborate with customers to develop and implement cloud architecture and strategy, ensuring alignment with their business goals and objectives.
- Operational Performance Analysis: Conduct regular analysis of operational performance, identifying areas for improvement and providing recommendations to customers.
- Incident Management: Act as incident manager for complex or large impact incidents, ensuring timely resolution and minimal disruption to customers.
To be successful in this role, you will need to possess:
- Bilingual in Mandarin and English
- 5+ years of technical support/Solution Architect/Professional services/Devops/Software Engineering or consulting experience
- Demonstrated expertise in one or two of the following areas:
- Systems administration (Linux and/or Windows)
- Networking (DNS, IPsec, BGP, VPN, Load Balancing)
- Programming/scripting (Java, Perl, Ruby, C#, and/or PHP)
- Hands-on experience with container technologies such as Docker, Kubernetes and be familiar with Kubernetes ecosystem
- Experience configuring, running, and maintaining databases, such as MySQL/PostgresSQL/Oracle
- Experience in Blockchain/Web3 technology, and experience architecture, developing Apps or solutions for Blockchain/Web3.
Experience in AWS Services, deployment experience for CICD pipeline based on Kubernetes, large scale Kubernetes operation, proficiency in Database operation, cybersecurity operation experience, experience in a relationship management role in a large enterprise environment, solid understanding of technology budget management, Computer Science or Math background highly desired, working knowledge of software development practices and technologies highly desired, experience in a 24x7 operational services or support environment.
