Area Manager
1 month ago
{"h2": "About the Role
", "p": "We are seeking a skilled Area Manager to oversee the delivery of exceptional service to our clients in Kent. As a key member of our team, you will be responsible for managing a team of staff, ensuring compliance with vetting procedures, and maintaining high levels of client satisfaction.
", "ul": [{"li": "Meet and exceed client expectations while operating within agreed budgets."}, {"li": "Recruit, induct, and train suitable staff to ensure compliance with vetting procedures."}, {"li": "Maintain staff numbers at agreed levels to meet contract standards."}, {"li": "Control wage spend in line with agreed budgets set by the Regional Manager and Account Director."}, {"li": "Monitor client satisfaction and service delivery on a monthly basis through client meetings, monthly call logs, and complaints reports."}, {"li": "Carry out frequent site visits to ensure service delivery is being met and escalate any issues to the relevant Regional Manager."}, {"li": "Conduct random and pre-planned audits, including compliance and quality checks, on a monthly basis."}, {"li": "Develop strategies to reduce staff turnover, including induction programs, training, feedback, performance management, and personal coaching."}, {"li": "Oversee the site-based training matrix to ensure training is delivered to all personnel."}, {"li": "Ensure site documentation is maintained and up-to-date."}, {"li": "Ensure products, equipment, and materials are properly stored, used, maintained, and ordered within agreed budgets."}, {"li": "Ensure all Atlas FM personnel follow site rules and maintain a smart appearance."}, {"li": "Follow the Company's grievance and disciplinary procedures."}, {"li": "Ensure activities are undertaken in line with quality management, health and safety, legal requirements, environmental policies, and duty of care."}, {"li": "Uphold, safeguard, and promote the Company's values and philosophy relating to ethics, integrity, and corporate social responsibility."}, {"li": "Complete electronic time and attendance records."}], "h2": "About You
", "p": "We are looking for a compassionate and proactive individual who is quick to respond to hygienic safety concerns in busy environments. The successful candidate will have experience in people management and be able to communicate effectively with people at all levels.
", "ul": [{"li": "Ability to work well in a busy working environment and communicate effectively with people at all levels."}, {"li": "Ability to communicate effectively with people at all levels."}, {"li": "Able to accurately record data."}, {"li": "Ability to work on own initiative with minimum supervision."}, {"li": "Strong team working ethic and flexible approach."}, {"li": "Analytical skills."}, {"li": "Health and Safety awareness/training."}, {"li": "Strong customer service skills."}, {"li": "IT literate."}], "p": "If you are enthusiastic, take pride in your work, and have great attention to detail, you will fit in perfectly with our award-winning team.
", "p": "Please ensure you have the ability to demonstrate that you can deliver on the responsibilities. This will be a competency-based interview, and you will be asked to provide specific examples.
", "p": "We require the successful candidate to have excellent people management and client relationship skills.
"}
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Area Manager
3 weeks ago
Kent, United Kingdom Churchill Estates Management Ltd Full timeAbout the RoleWe are seeking an experienced Area Manager to oversee our operations in the Kent region. As a key member of our team, you will be responsible for delivering exceptional customer service, managing budgets, and ensuring the smooth operation of our retirement living developments.Key responsibilities include:Managing a team of Lodge Managers to...
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Kent, United Kingdom Churchill Estates Management Ltd Full timeAbout the RoleWe are seeking an experienced Area Manager to oversee our operations in the Kent region. As a key member of our team, you will be responsible for delivering exceptional customer service, managing budgets, and ensuring the smooth operation of our retirement living developments.Key responsibilities include:Managing a team of Lodge Managers to...
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Kent, United Kingdom Churchill Estates Management Ltd Full timeAbout the RoleWe are seeking an experienced Area Manager to oversee our operations in the Kent region. As a key member of our team, you will be responsible for delivering exceptional customer service, managing budgets, and ensuring the smooth operation of our retirement living developments.Key responsibilities include:Managing a team of Lodge Managers to...
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Area Manager
1 month ago
Kent, United Kingdom Churchill Estates Management Ltd Full timeAbout the RoleWe are seeking an experienced Area Manager to oversee our operations in the Kent region. As a key member of our team, you will be responsible for delivering a high-quality management service to our customers, ensuring exceptional customer satisfaction and achieving targeted profitability.Key responsibilities will include:Managing a team of...
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Kent, United Kingdom Churchill Estates Management Ltd Full timeAbout the RoleWe are seeking an experienced Area Manager to oversee our operations in the Kent region. As a key member of our team, you will be responsible for delivering exceptional customer service, managing budgets, and leading a team of Lodge Managers.Key ResponsibilitiesDevelop and maintain strong relationships with external landlords and...
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Kent, United Kingdom Anchor Hanover Full timeAbout the RoleWe are seeking a skilled and customer-focused individual to join our Housing team as a Homeownership Area Manager. As a key member of our team, you will be responsible for managing, developing, and supporting our local homeownership area team to deliver excellent resident service and contribute to driving change in line with Anchor's business...
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Area Manager
3 weeks ago
Kent, United Kingdom Churchill Estates Management Ltd Full timeAbout the RoleWe are seeking an experienced Area Manager to oversee our operations in the Kent region. As a key member of our team, you will be responsible for delivering a high-quality management service to our customers, ensuring exceptional customer satisfaction and achieving targeted profitability.Key responsibilities will include:Managing a team of...
