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Customer Service Representative

2 months ago

Oldways End, Devon, United Kingdom Pelican Business Services Full time
{"title": "Customer Service Role", "content": "About the Role

We are seeking a skilled Customer Service Representative to join our team at Pelican Business Services. As a key member of our contact centre, you will be responsible for delivering exceptional customer experiences through various communication channels.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Communicate effectively with customers via phone, email, and live chat
  • Work collaboratively with colleagues to achieve department targets
  • Participate in ongoing training and development to enhance skills and knowledge
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Flexible working arrangements to suit your needs
About Us

Pelican Business Services is a multiple award-winning company providing customer services for clients across the UK. We pride ourselves on delivering exceptional customer experiences and fostering a positive work environment.

", "lang_code": "en-US"}