Trade Operations Manager

1 week ago

Sunderland, Sunderland, United Kingdom Eurocell plc Full time

ROLE: Trade Branch Manager

HOURS: 44 per week, a permanent role with a great work-life balance

SALARY: £28,000 basic salary, with the potential to earn up to £38,000 per annum

Eurocell plc is the market leader for uPVC products in the building industry. We value our employees and are seeking great team players to join our dynamic and ambitious team.

Our Trade Branch Network offers a range of benefits, including:

  • A Christmas shutdown period
  • Occasional Saturday work on a rota basis
  • Closed on Sundays
  • Branches close at 4:30pm during the week
  • A FREE Healthcare plan for all employees
  • A monthly Branch Bonus
  • Industry-leading induction and training programmes
  • Opportunities for career advancement within Eurocell

WHAT WE OFFER:

  • A competitive basic salary of £28,000 per year
  • An excellent monthly bonus scheme, adding up to £38,000 per year
  • 25 days holiday, plus statutory holidays
  • A FREE Healthcare plan
  • Enhanced Maternity and Paternity benefits
  • A Free Life Assurance Plan of 3x your Annual Salary
  • Christmas shutdown
  • Saturdays only on a rota, and no Sunday working
  • Our branches close at 4:30pm during the week
  • Option to join the Eurocell Share Save Scheme at discounted rates
  • Company Pension Plan
  • Employee discount on Eurocell products
  • Discounts across many well-known retailers
  • A blend of training, including e-learning and on-the-job training
  • Care First Employee Assistance Programme, available 24/7 for confidential support
  • Colleague Referral Programme; we pay you for referring people to join our team

WHAT OUR BRANCH MANAGERS DO:

  • Lead their Branch and develop a small team
  • Ensure the Branch operates effectively
  • Develop relationships with customers and enhance the sales and customer experience
  • Manage day-to-day Branch operations and the branch team
  • Manage team absences and deployment
  • Support the regional teams with recruitment
  • Provide exceptional customer service and operational standards
  • Support training and maintain training records for Branch staff

WHAT WE NEED FROM OUR BRANCH MANAGERS:

  • A hands-on approach, leading by example
  • Passion and energy to deliver exceptional customer service and achieve business targets
  • A customer-focused approach, happy to serve customers
  • A commercial approach to drive sales and maximise margins
  • Good organisational skills, drive, and leadership abilities
  • A full and valid driving license is essential
  • Strong management skills and experience of leading a team
  • Experience in a similar management role, ideally in a trade or retail environment

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