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Front Desk and Administration Professional

2 months ago

London, Greater London, United Kingdom Elior Uk Full time
Overview

Lexington Reception Services is a leading provider of exceptional service to clients and their guests. We strive to attract the best people to drive service excellence and leverage technology to deliver outstanding customer experiences.

We work closely with our clients to offer bespoke, sophisticated, and first-class concierge-style services that reflect the expected environment by our client's community.

Job Description

The Front Desk Receptionist/Administration role involves:

  • Greeting all visitors and employees in a professional, friendly, and efficient manner.
  • Maintaining the reception area and public spaces to showcase the company's image.
  • Covering the switchboard by answering and diverting calls professionally, taking messages when necessary, and managing the reporting system.
  • Completing reports, orders, and other administrative tasks related to Switchboard and Reception to meet the highest standards.
  • E nsuring the security of front-of-house areas by being aware of the environment at all times, reporting any suspicious behavior, and managing building safety.
  • Awareness of health and safety issues or concerns in the front-of-house area and reporting them to the facilities helpdesk.
  • Supporting the training of new team members and completing training checklists accordingly.
  • B uilding strong relationships with the team, building occupants, and management.
Required Skills and Qualifications

The ideal candidate will have:

  • 2-3 years of experience in a similar corporate environment, 5-star hotel hospitality, luxury retail, or luxury travel.
  • A higher education diploma and advanced academic qualification.