Senior Alumni Engagement Officer

5 days ago

Oxford, Oxfordshire, United Kingdom Pembroke College Oxford Full time
About the Role

Pembroke College Oxford is seeking a highly skilled and experienced Senior Alumni Relations Officer to join our Development team. As a key member of our team, you will play a pivotal role in advancing the College's mission by securing critical financial resources and fostering a culture of philanthropy and donor stewardship.

Key Responsibilities

The successful candidate will be responsible for building and strengthening relationships between Pembroke and its alumni and other supporters. This will include:

  • Alumni Relations
    • Manage the administration of the alumni volunteers through the Alumni Ambassador network and Alumni Advisory Board (AAB), providing approved College updates and reports in a collaborative and effective manner.
    • Ensure regular alumni communications and marketing for events and engagement opportunities are of the highest calibre and take advantage of the great breadth of content available through Fellow, staff, student, and alumni sources.
    • Ensure accurate and thorough records are kept on alumni interactions and engagement with the College so that productivity and relationships can be tracked and enhanced.
    • Act as a first point of contact for alumni, dealing with ad hoc queries and providing excellent customer service.
    • Coordinate the 'Pembroke10' network for recent leavers, providing them with opportunities to engage with the College and its community.
    • Educate current students about alumni benefits and develop opportunities for students to interact with alumni and supporters, fostering a sense of community and encouraging future donations.
    • Provide ad hoc tours of the College for groups of visiting alumni, showcasing the College's history and achievements.
    • Ensure that Alumni Relations supports opportunities for the identification and cultivation of alumni prospects, helping to secure critical financial resources for the College.
  • Events
    • Organise events from initial ideas to final feedback, with a variety of goals and objectives including alumni engagement, stewardship, and fundraising.
    • Work with colleagues, alumni, and Fellows to identify new events that appeal to underserved segments of the alumni, parent, student, and other communities.
    • Attend events and ensure they are run smoothly and professionally, providing excellent customer service to attendees.
    • Coordinate High Table dinner bookings for alumni, providing a unique and memorable experience.
  • Internal Collaboration
    • Work collaboratively with the wider team and colleagues across Pembroke, supporting work outside your functional area where necessary.
    • Undertake such other duties as may be reasonably required by the Development Director, which may include travel and event attendance outside standard working hours, for which time off in lieu will be given.

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