Insurance Claims Specialist
21 hours ago
About Allied Westminster (Insurance Services) Ltd
We are a leading financial services firm providing Village Hall insurance to thousands of clients nationwide. Our commitment to customer support has earned us a loyal customer base.
Job SummaryAs an Insurance Claims Specialist at Allied Westminster, you will be responsible for handling claims and providing exceptional customer service. Your role will involve communicating with customers, insurers, and other stakeholders to resolve claims efficiently.
Key Responsibilities:
- Communicate with customers via phone, email, and post to resolve their queries.
- Perform administrative tasks related to claims handling and general queries.
- Collaborate with insurers, RICS surveyors, and Loss Adjustors to ensure timely resolution of claims.
- Handle product queries from clients efficiently and accurately.
Requirements
To succeed in this role, you will need:
- A strong background in property-related insurance or a related field.
- Excellent communication skills, both written and verbal.
- Previous office-based experience with a focus on customer service.
- A positive attitude and ability to provide clear information to customers over the telephone.
- Proficiency in navigating IT systems for administration tasks.
- Strong organisational skills.
- Strong customer service skills.
Benefits
We offer:
- An annual salary of £25,000 - £35,000, depending on experience.
- Annual salary reviews and bonuses for staff who exceed expectations.
- Convenient onsite parking.
- Located just 50 yards from a bus route.
- Holiday entitlement of 28 days, inclusive of public/bank holidays, with an additional 1 day added for every 2 full years of employment.
- Pension scheme.
- Training and support to obtain CII qualifications, or more if already achieved.
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