Customer Service Representative

22 hours ago


Boston Spa, United Kingdom Allied Westminster (Insurance Services) Ltd Full time

**Career Opportunities at Allied Westminster (Insurance Services) Ltd**

We are a leading financial services firm, seeking a skilled Claims Adjustment Specialist to join our team. This role involves communicating with customers to handle claims efficiently.

**Job Summary**

The successful candidate will perform administrative tasks related to claims handling, including data entry and document management, as well as communicate with insurers, RICS surveyors, and Loss Adjustors to resolve claims.

**Responsibilities**
  • Handle customer inquiries and respond to product queries from clients efficiently and accurately.
  • Perform administrative tasks related to claims handling, including data entry and document management.
  • Communicate with insurers, RICS surveyors, and Loss Adjustors to resolve claims.
**Requirements**

To succeed in this role, you will need:

  • A strong understanding of property-related insurance, preferably in underwriting, policy administration, or claims.
  • Excellent communication skills, both written and verbal.
  • Previous office-based, customer-focused experience is essential.
  • Strong organisational skills and attention to detail.
  • Proficiency in navigating IT systems for administration tasks.
**Benefits**

We offer a competitive salary range of £25,000-£35,000 per annum, depending on experience. Additionally, you can expect:

  • Annual salary reviews and bonuses for staff who exceed expectations.
  • Pension scheme and holiday entitlement of 28 days, inclusive of public/bank holidays.
  • Training and support to obtain CII qualifications, or more if already achieved.


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