Legal Team Support Coordinator

3 weeks ago

Sittingbourne, Kent, United Kingdom https:jobs-redefined.cositemap Full time
Key Responsibilities

As a Legal Team Support Coordinator, you will play a vital role in maintaining a safe and legal environment for colleagues and customers. Your primary responsibilities will include:

  • Supporting colleagues through coaching and feedback to drive performance and improve customer experience.
  • Utilizing data and analytics to identify opportunities and take action to drive business results.
  • Collaborating with the Team Manager to deliver store selling and cost targets.
  • Providing regular and timely feedback to line managers to support colleague performance.
  • Supporting the training and coaching of colleagues to maximize digital tools and channels.
Requirements

To succeed in this role, you will need:

  • A good level of digital capability and the ability to access and utilize relevant systems.
  • A good knowledge of the commercial operation, brilliant basics, and operational excellence.
  • A good knowledge of the legal requirements associated with the role of a customer assistant and when duty managing.
  • The ability to interpret data relevant to the role.
About Us

M&S is committed to an active Inclusion, Diversity, and Equal Opportunities Policy, which starts with our recruitment and selection process. We are happy to talk about smart and flexible working. We are looking for people who are thrilled by the challenge of introducing innovative, new experiences to the retail world and surprising every single customer with reasons to shop in our stores and online.

By embracing our digital tools to enhance the customer experience and remaining adaptable to the needs of our customers and our retail business, you will live and breathe our approach to sales and service and ensure every time is just as special as the next.

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