Credit Management Professional

2 days ago


Birmingham, Birmingham, United Kingdom Austin Fraser Full time
Company Overview

Austin Fraser is a dynamic organisation based in Birmingham, dedicated to delivering exceptional results in the field of credit management.

We pride ourselves on our commitment to excellence, innovation, and customer satisfaction.

Job Summary

We are seeking a skilled Credit Controller to join our team, responsible for monitoring and managing customer accounts to ensure timely payment of invoices.

The successful candidate will possess excellent communication and negotiation skills, with the ability to work effectively in a fast-paced environment.

Key Responsibilities
  1. Manage customer accounts to ensure timely payment of invoices.
  2. Resolve queries and disputes related to billing and account discrepancies.
  3. Build and maintain strong relationships with customers to ensure effective debt recovery.
  4. Prepare regular reports on aged debt and escalate problematic accounts where necessary.
  5. Collaborate with internal teams to ensure smooth resolution of payment issues.
  6. Maintain accurate and up-to-date records of all credit control activities.
Requirements
  • Proven experience in a credit control or similar role.
  • Strong communication and negotiation skills.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Proficiency in accounting software and MS Office, particularly Excel.
  • Attention to detail and accuracy in all aspects of work.
What We Offer
  • A competitive salary of up to £30,000 per annum.
  • A hybrid working model after onboarding and training.
  • A supportive team environment with opportunities for professional development.
  • Modern office facilities and a comprehensive benefits package, including holiday entitlement and pension scheme.


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