Supply Chain Coordinator
3 days ago
The Customer Operations Technician position at Saputo, Inc. offers a unique blend of technical expertise and interpersonal skills to drive order fulfillment excellence and customer satisfaction.
Key Responsibilities:This salaried role includes a competitive base salary of $95,000 - $115,000 per year, annual bonuses, and a comprehensive benefits package.
As a key member of the Supply Planning and Customer Operations team, you will be responsible for investigating and resolving delivery incidents, addressing customer inquiries, and collaborating with internal stakeholders to drive order processing efficiency.
- Key performance indicators include timeliness, accuracy, and customer satisfaction, requiring a high level of attention to detail, organizational skills, and effective communication.
- This position works closely with cross-functional teams to develop strategic solutions and drive business growth, while maintaining a positive and inclusive work environment.
What We Offer:
- Competitive annual bonus up to 5%
- Ongoing training and development opportunities
- Discounted products
- Employee assistance programs
- Employer pension contributions
- Health cash plan
- Staff restaurant
- Life assurance
- Onsite parking
- Long service awards
- My Staff shop
Saputo, Inc. prioritizes accessibility and inclusivity, providing equal opportunities to all employees and promoting a culture of respect and dignity.
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