Retail Store Supervisor

2 days ago


Leeds, Leeds, United Kingdom Levi Strauss & Co Full time
About the Job:
As a Keyholder at Levi's, you will be part of a dynamic team that values customer service and teamwork. In this role, you will be responsible for delivering exceptional customer service, supporting store management, and motivating sales team members to achieve exceptional customer service and hit personal targets.

Key Responsibilities:
  • Deliver Exceptional Customer Experience: Provide outstanding service through teamwork and by living our brand values, ensuring a positive experience for every customer.
  • Support Store Management: Assist the management team with daily tasks and store duties, ensuring seamless operations.
  • Motivate Sales Team: Encourage and support sales team members to achieve exceptional customer service and hit personal targets.
  • Offer Guidance and Direction: Provide guidance and direction to the sales team to assist with their development and ensure key performance indicators (KPIs) are being met.
  • Ensure Visual Standards: Maintain strong visual standards across the store, enhancing the overall shopping experience.
  • Assist with Deliveries and Stockroom Organization: Help with deliveries and organization of the stock room, ensuring efficient inventory management.
  • Opening and Closing the Store: Be responsible for opening and closing the store when senior managers are absent, demonstrating reliability and flexibility.

This role offers a competitive salary of $62,000 per year, plus benefits such as health insurance, retirement plans, and paid time off. We are looking for someone who is passionate about the brand, has experience in working to and driving KPIs and sales targets within retail, and values teamwork and customer service.



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