Retail Store Manager Assistant

1 week ago


Leeds, Leeds, United Kingdom Deichmann Full time

**Job Summary**


Deichmann is seeking a motivated and passionate Retail Cover Supervisor to join our team in Leeds store. As a Retail Cover Supervisor, you will also support other stores as required, including Leeds White Rose, Leeds City Centre, Bradford Broadway, Bradford Kirkgate, Wakefield, York, and Doncaster.


**Key Responsibilities**



  • Lead and supervise the store team in the absence of the Store Manager.
  • Open and close stores, including cashing up and completion of associated administrative duties.
  • Offer excellent levels of customer service and have a strong product knowledge.
  • Lead by example, by recommending and promoting complimentary products with each sale.
  • Assist management in leading the team to achieve store sales targets and KPIs.
  • Support team members as and when required.
  • Ensure the store is correctly merchandised, product displays are refreshed, and inviting to the customer.
  • Process stock deliveries and store transfers.
  • Deal with customer queries and complaints.

**Personal Characteristics**



  • Able to take direction from management regarding additional tasks and duties.
  • Previous supervisory experience including cashing up and banking.
  • Self-motivated, with a positive, can-do attitude.
  • Ability to supervise, motivate, coach, and work with a team.
  • Strong interpersonal and communication skills.
  • Willingness to approach and serve all customers.
  • The drive to exceed monthly performance targets.
  • Methodical approach to completing daily tasks, including stock SKU management.
  • High levels of attention.
  • The commitment to work 30 hours per week and the flexibility to work any day (Monday-Sunday).
  • The ability to travel to all stores listed above.

**Salary/Pay**


Up to £12.64 per hour + non-contractual, hourly sales commission.


**About Deichmann**


At Deichmann, our Cover Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience to our customers. In return for your hard work, you will be offered fantastic opportunities for growth and development within your retail career.


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