Coffee Shop Operations Manager

1 week ago


Toddington, United Kingdom Moto Full time

As a Coffee Shop Operations Manager at Moto, you will be responsible for leading a team of colleagues to deliver exceptional customer service and meet sales targets in our busy Costa Coffee store. This exciting role offers a competitive salary of £35,000 per annum and opportunities for career advancement.

About Us:

Moto is a leading provider of services on major roads across the UK, and our Costa Coffee stores are a key part of this business. We pride ourselves on delivering high-quality services to our customers and creating a positive and supportive working environment for our employees.

Your Responsibilities:

• Lead a team of colleagues to deliver exceptional customer service and meet sales targets

• Work closely with the site operations team to identify areas for improvement and implement changes

• Develop and lead your team to achieve their full potential

Required Skills & Qualifications:

A proven track record in managing and leading teams in a high-volume retail or catering environment

Experience working to and delivering against budgets, P&L, labour costs, and ratios

An ability to build strong relationships with stakeholders and motivate your team to achieve their goals

Benefits:

We offer a range of benefits, including an annual bonus of up to 20%, pension scheme, sick pay, maternity/paternity leave, and life assurance. Additionally, you'll receive up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more.


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