Technical Operations Analyst

1 month ago


Manchester, United Kingdom Smart DCC Full time
About the Job

As a Technical Operations Shift Lead at Smart DCC, you will play a crucial role in ensuring the smooth operation of our systems and platforms. This is a permanent position offering a competitive salary plus benefits, with opportunities for career growth and development.

Key Responsibilities
  • Monitor and maintain the overall health of our systems and platforms
  • Manage a team of Technical Operations Centre Analysts to deliver an optimal service
  • Work closely with other Smart DCC Operations functions, Service Providers, and Customers
Requirements

To be successful in this role, you will need:

  • Previous experience in IT, Network, or Application support
  • Strong problem-solving skills and ability to work under pressure
  • Excellent communication and interpersonal skills
What We Offer

At Smart DCC, we offer a competitive salary of £65,000 - £85,000 per annum, depending on experience, as well as a range of benefits including pension scheme, life insurance, and annual leave.



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