Technical Operations Lead Specialist

4 days ago


Manchester, United Kingdom Smart DCC Full time

Job Summary: We are looking for a skilled and experienced Technical Operations Lead Specialist to join our team at Smart DCC. The successful candidate will be responsible for managing and developing a team of technical operations centre analysts to deliver an optimal service.

About the Role:

This is an exciting opportunity to join a dynamic and innovative team, where you will have the chance to develop and implement processes to improve monitoring and diagnostic accuracy.

Key Responsibilities:

  • Lead and manage a team of technical operations centre analysts
  • Develop and implement process improvements to enhance monitoring and diagnostic capabilities
  • Collaborate with senior managers and stakeholders to ensure seamless operation of Smart DCC's systems and platforms

Requirements:

  • Proven experience in a technical operations centre or network operations centre environment
  • Strong knowledge of ITIL frameworks and associated processes
  • Excellent leadership and communication skills

What We Offer:

  • Competitive salary: £65,000 - £85,000 per annum
  • Flexible working arrangements
  • Opportunity to work on high-profile infrastructure and supply chain projects

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