Technical Operations Lead Specialist
4 days ago
Job Summary: We are looking for a skilled and experienced Technical Operations Lead Specialist to join our team at Smart DCC. The successful candidate will be responsible for managing and developing a team of technical operations centre analysts to deliver an optimal service.
About the Role:
This is an exciting opportunity to join a dynamic and innovative team, where you will have the chance to develop and implement processes to improve monitoring and diagnostic accuracy.
Key Responsibilities:
- Lead and manage a team of technical operations centre analysts
- Develop and implement process improvements to enhance monitoring and diagnostic capabilities
- Collaborate with senior managers and stakeholders to ensure seamless operation of Smart DCC's systems and platforms
Requirements:
- Proven experience in a technical operations centre or network operations centre environment
- Strong knowledge of ITIL frameworks and associated processes
- Excellent leadership and communication skills
What We Offer:
- Competitive salary: £65,000 - £85,000 per annum
- Flexible working arrangements
- Opportunity to work on high-profile infrastructure and supply chain projects
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