Account Management Specialist

1 day ago


London, Greater London, United Kingdom RAMP Global Full time

Are you an ambitious professional looking to make a real impact in the world of HR technology? Look no further than RAMP Global, a pioneering company that's revolutionizing the way businesses source, engage, and manage staffing agencies.

We're on the hunt for an exceptional Account Management Specialist to join our thriving team in Southwark, London. As a key member of our sales force, you'll be responsible for nurturing strong relationships with our clients, driving revenue growth, and delivering top-notch service.

About the Role:

This is a fantastic opportunity to work with a cutting-edge HR technology solution that's making waves in the industry. You'll be working closely with our internal teams to ensure seamless delivery of client requirements and needs, and analyzing account performance to identify areas for growth and improvement.

Key Responsibilities:

  • Develop and maintain strong relationships with assigned client accounts to drive revenue growth and enhance client satisfaction.
  • Act as the primary point of contact for clients, addressing their queries and concerns in a timely and professional manner.
  • Collaborate with internal teams to deliver exceptional service and meet client expectations.
  • Analyze account performance data to identify opportunities for growth and improvement.
  • Present regular insights to clients highlighting successes and areas for enhancement.

Requirements:

  • Proven track record in account management, customer success, or a related field within a fast-paced environment.
  • Strong understanding of the HR tech landscape and recruitment processes is highly desirable.
  • Excellent communication and interpersonal skills, with the ability to build strong rapport with clients and colleagues alike.
  • Analytical mindset with the ability to interpret data and prepare insightful reports for stakeholders.
  • Ability to multitask and manage multiple client accounts effectively.
  • Proficiency in using CRM software and other data management tools.
  • Demonstrated problem-solving abilities with a drive for continuous improvement.

What We Offer:

  • Estimated salary: £50,000 - £60,000 per annum.
  • Competitive benefits package, including regular team incentives and quarterly bonus.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive team environment.


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